About The Program
The ResTech Program will be the evolution of our micro-services, aimed at empowering local youth to offer free tech support to the low digitally literate community in Haverstraw. By training 10-15 students (more in the future), we can address everyday tech challenges and prepare the community for a tech-driven future. After the first year providing service and support, the team graduates to senior ResTech role, becoming mentors themselves and helping to train and support the next team of ResTechs.
Challenges We Address
- Rapid Technology Evolution - Keeping up with fast-paced tech advancements.
- Scams & Identity Theft - Protecting against various types of fraud.
- Cost of Tech Support - Making tech help affordable and accessible.
- Unnoticed Device Problems - Preventing issues before they escalate.
- Insecure Practices - Promoting safe technology use.
- Intergenerational Exchange - Revitalizing connections between generations.
- Digital Literacy - Establishing a baseline for tech knowledge.
- Youth Opportunities - Connecting young people with the community and providing growth opportunities.
The 5 R’s and 3 P’s of ResTech
Train local youth to provide top-notch tech support to residents and businesses, guided by these principles to ensure high standards of ethics, integrity, and engagement.
5 R’s: Respond, Record, Research, Resolve, Refer
3 P’s: Prompt, Polite, Professional
Support this Project
Are you interested in supporting the development of this project? We welcome assistance in various areas. Reach out to our team at [email protected]
- Laptops for youth
- Wireless Hotspots
- Instructors for Training Program
- Sponsors